Refund policy

Refund & Returns Policy

Last Updated: August 2026

RENOVA RISE LLC wants customers to be satisfied with their purchases.

Return Window

Unless otherwise stated for a specific product or required by applicable marketplace rules, eligible products may be returned within 30 days of delivery.

To begin a return, please contact us at info@renovarisellc.com with your order number and the reason for the return.

Return Authorization

Please do not send a return to our business registration address unless our customer support team has specifically confirmed that address for your return.

After your return request is reviewed, we will provide the applicable return instructions and authorized U.S. return location.

Returned products should be packaged securely and include all applicable parts, accessories, and materials received with the order, unless the item was received damaged, defective, incomplete, or incorrect.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, incomplete, or different from the item ordered, please contact us promptly at info@renovarisellc.com.

Please include your order number and any information reasonably necessary for us to review the issue.

Refunds

Once a return has been received and reviewed, any applicable refund will be issued to the original payment method.

After a refund has been issued, the time required for the credit to appear may vary depending on the customer's bank or payment provider.

Marketplace Purchases

Orders placed through a third-party marketplace are also subject to the applicable marketplace's return and refund requirements. Where marketplace rules provide greater customer protections or different procedures, the marketplace rules will apply to that order.

Customer Support

RENOVA RISE LLC
Email: info@renovarisellc.com
Phone: +1 (727) 217-5086